Home Care and Hospice Administrator

    • Job Tracking ID: 512088-676067
    • Job Location: West Caldwell, NJ
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: April 17, 2019
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
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Job Description:

Lutheran Social Ministries of New Jersey is currently seeking an Administrator to provide oversight to our Home Care and Hospice Services! This position is a newly created opportunity to help drive growth and brand recognition.


Through the power of the Holy Spirit and in response to God’s love as revealed in the Gospel, the mission of Lutheran Social Ministries of New Jersey is to serve those in New Jersey who hurt, who are in need, or who have limited choices.



LSMNJ team members are dedicated to providing healing, hope and hospitality, regardless of religious background through a diversified social ministry program addressing many critical human care needs.

We are seeking employees that share those same values and want to make a difference in the lives of those we serve.

Join our team and find out why our employee's voted us a "Best Place to Work" by Fortune Magazine~!



General Responsibilities




The Hospice and Home Care Administrator is a professional position responsible for overseeing the function of Hospice according to state licensure law [New Jersey Administrative Code, Title 8, Chapter 42C (N.J.A.C.8:42C-1.1)], Medicare/Medicaid Conditions of Participation, Health Care Service Firms according to state licensure law [New Jersey Administrative Code, Title 13, Chapter 45B, Subchapters 13 &14] and ACHC standards. The Administrator is responsible for coordinating and providing direct supervision to the Medical Director and Home Care Manager. The Administrator is responsible for the day-to-day operation of the agency; ensuring the development, implementation, and enforcement of all policies and procedures, including patient rights; planning for and administering the managerial, operational, fiscal, budget/financial issues and reporting components of the agency; overseeing and participating in the Quality Assessment/Performance Improvement (QAPI) program for patient care; ensuring that all personnel are assigned duties based upon their education, training, competencies, and job descriptions; ensuring the provision of staff orientation and staff education; ensuring governmental regulation and compliance; and establishing and maintaining liaison relationships, communication, and integration with hospice staff and services and with patients and their families, in accordance with the philosophy and objectives of the hospice and home care programs.




Essential Duties




  1. Supports the mission and values of Lutheran Social Ministries of New Jersey, which is: Through the power of the Holy Spirit, and in response to God’s love as revealed in the Gospel, the mission of the Lutheran Social Ministries of New Jersey is to serve those in New Jersey who hurt, are in need, or have limited choices.
  2. Completes annual compliance and HIPAA training and exhibits behavior as set forth by the LSMNJ Code of Ethics and Business Integrity in the performance of duties.
  3. Adheres to the Organization’s Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
  4. Follows all local, state and federal regulations as they pertain to the position.
  5. Adheres to to the Organization’s Policies and Procedures covering Privacy and Security in Complicance with HIPAA regulations.
  6. Other duties as assigned by my supervisor, necessary for the efficient operation of the program(s).


  1. Promotes effective planning and utilization of agency resources for efficient and cost effective delivery of quality patient care.

  2. Plans for and administers the managerial, operational, fiscal and reporting components of hospice and home care service delivery by developing written goals and objectives.

  3. Ensures the development, implementation and enforcement of home and community based (HCB) policies and procedures, for the delivery of patient care services, including patient rights, in accordance with standards as established by regulatory or accrediting bodies.

  4. Serves as the agency’s Corporate Compliance Officer.


  1. Performs speaking engagements on hospice and home care and provides in-service education to contractors, referral sources and other appropriate groups, as required.


  1. Participates in program planning, identifying new program areas, establishing policies and procedures related to service delivery and evaluation of agency programs.


  1. Evaluates services provided through such means as patient outcomes, statistical and financial data and other quality improvement activities.
  2. Oversees program(s) improvements and prepares annual Program(s) Evaluation.


  1. Maintains ongoing communication with the Managing Partner as appropriate relative to the provision of care and practice issues.

  2. Acts as a role model in the development of staff and facilitates their professional growth in a proactive manner

  3. Ensures the provision of staff orientation and mandatory annual staff education.

  4. Empowers the IDT to take ownership of its actions and responsibilities.

  5. Collaborates in strategic planning with other members of senior leadership, obtaining input as needed from the Team.

  6. Demonstrates professionalism through accountability and confidentiality.


  1. Monitors, evaluates, and promotes collaborative, productive team functioning of all interdisciplinary members, serving as a resource in problem solving, mediating and negotiating between team members as needed.
  2. Incorporates QAPI principles into clinical service delivery systems.
  3. Ensures the development and implementation of an infection prevention/control program.
  4. Assists in the investigation of patient/customer concerns and complaints.


  1. Responsible for recruiting, hiring, transferring and terminating staff and contract personnel.

  2. Ensures the provision of staff orientation and staff education for all HCB staff

  3. Ensure that all personnel are assigned duties based on education, training, competencies, and job descriptions.

  4. Performs supervision of interdisciplinary team including Medical Director, Nursing Supervisor, Home Care Manager, Coordinator of Volunteers, Social Worker, Spiritual Counselor, and Therapists in a manner that reflects patient care standards.

  5. Supervises employees for performance relative to patient care and case management, providing feedback and on-site supervision as required.

  6. Completes 3-month probationary evaluations as well as annual employee performance evaluations/appraisals.

  7. Assists in setting annual performance goals and provides feedback.


  1. Understands the need for effective and efficient utilization of staff and contract personnel and maintains productivity according to agency standards.
  2. Utilizes available resources for data, such as computer system reports, in maintaining staff schedules, assignments and visits.
  3. Participates in budget preparation, daily census and visit projections for clinical services.
  4. Determines staffing patterns and clinical productivity that will accomplish stated objectives for each organization and promote maximum utilization of personnel.
  5. Focuses on maintaining nursing and aide staffing to parallel census needs for the agency.
    1. Coordinates with IDG and other referral services to assure a consistent census.
    2. Appropriately manages staffing to accommodate referrals.
    3. Works to recruit, train and maintain staff based on census needs of the agency.
    4. Oversees that IDG functions within clinical caseload guidelines and productivity standards as determined through agency management, budgetary and regulatory processes.
  6. Supervises/assists in achieving financial case management for agency patients.

























Experience and Skills:

Basic Qualifications


Education/Training/Certifications: Possess a master's degree in administration or a health related field or possess a baccalaureate degree in administration or a health related field

Certification in nursing administration, community health, hospice or home health desirable.

Must have a Valid Drivers License and be willing to travel locally 50% of the time. Must have automobile insurance in accordance with New Jersey laws


Skill(s): Must demonstrate strong leadership skills.

Demonstrated ability to supervise clinical and administrative personnel.

Experience in dealing with Home Care and Hospice standards and NJ regulations.

Demonstrates excellent written and verbal communication skills.

Background reflecting strong interpersonal skills including the ability to market, teach and relate tactfully with staff and members of the community/customers.

Computer skills and ability to use agency software systems.


Experience: Minimum two (2) years of supervisory or administrative experience in hospice, home care or other health care setting.

LSMNJ is an Equal Opportunity Employer.